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Shipping Policy
Order Processing & Dispatch:
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Orders are processed within 12-24 hours (excluding Sundays & public holidays).
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Pre-order or custom-made items may take 2-3 extra days for processing.
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Once your order is dispatched, you’ll receive a tracking link via email/SMS to monitor the shipment.
Delivery Timeline & Tracking:
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Orders are delivered within 2-4 business days for most locations.
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Remote areas may take 5-7 business days depending on courier service availability.
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You can track your shipment in real time using the tracking ID sent via email/SMS.
Shipping Guarantee & Support
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If your order is delayed beyond the estimated delivery time, we will provide priority support to resolve the issue.
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In case of lost or damaged shipments, customers must report within 24 hours of delivery for a replacement or refund.
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Our dedicated support team is always available to assist with any shipping concerns.